REPAIR POLICY

Footwear:

If the footwear proves to be defected in materials and/or workmanship within 6 months of the original date of purchase, we will repair or replace the item free of charge with same or comparable product. An original receipt or other valid proof of purchase is required. Manufacturing defects include, but are not limited to: broken hardware/heels and disbalance. This guarantee does not cover normal wear and tear, or damages arising from dye transference, accidents, misuse or from any alteration, service or repair performed by any third party other than HOBO.

Handbags & Cases:

If the handbags or cases prove to be defective in material or workmanship under normal use anytime within three months, we will repair or replace the item free of charge with same or comparable product. Defective handbags or cases will not be returned to the customer.

(Note: Only manufacturing faults will be catered to in the after sale service of bags. In case of loss of embellishments or trims, please bring them along otherwise replacement may not be possible.)

The provision of after sale service is not applicable on evening bags.

Note that the customer is responsible for any costs associated with shipping the defective product to us for repair or replacement. The customer can also drop the product at any of the HOBO or HUB outlet.